Refund policy
RETURN & REFUND POLICY
Last Updated: November 23, 2025
30-Day Return Window
Returnable:
- Unopened products: Full refund
- Opened products causing reactions: Exchange or refund with documentation
- Defective products: Immediate replacement or refund
Non-Returnable:
- Products opened and used without adverse reaction
- Final sale items (clearly marked)
- Gift cards
Return Process:
- Contact returns@glimmerpop.com
- Receive return authorization
- Ship within 7 days
- Refund processed 5-7 business days after receipt
Return Shipping: $7.99 deducted unless our error. We cover shipping for defects/reactions.
Exchanges: Free return shipping for exchanges
Contact: returns@glimmerpop.com | 1-888-GLOW-SKIN